The hub for your members
Providing members with Graviti frequently asked questions to clear doubts and queries
Frequently asked questions
The Frequently Asked Questions (FAQs) feature provides members with quick and easy access to common questions and answers. This feature helps reduce the number of inquiries and support requests by enabling members to find the information they need on their own.
HOW DO I CREATE FAQS?
To create FAQs, click to open the FAQs page. Click on the “Add New” button and start creating.
The details that are required when creating FAQs are:
- Category: the category of the FAQ. You can select from the drop-down list of available categories. The drop-down list is configured from the system categories under the “System” section.
- Question: add the question content.
- Answer: add the question answer.
Once all the details have been added, click on the “Submit” button to save.
The back navigation button is for the admin to be able to navigate back to the module or section main page.
All created FAQs are displayed on the “FAQs” main page. The data columns available on this page consist of:
- The frequently asked questions
Every FAQ record has an action button. Per the FAQ record, you can carry out the following:
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- Edit: you have the option to update the FAQ details.
- Remove: you can delete the FAQs by clicking on the “Remove” button.
You can also filter your FAQs page if you are looking for specific questions, using the “Search” section to filter your page results.
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